It can be frustrating when your hot tub breaks, especially when you're looking forward to relaxation. However, understanding some common terminology can help identify the problem and make the call-out process smoother.
Balboa Systems is a popular brand known for its reliable spa controls and electrical systems. If a Balboa system malfunctions, it's often a result of issues with the control panel, sensors or wiring. A common problem is when the system reads an error code such as "Water Flow Error" or "Dry," indicating that the system is not detecting adequate water flow. This could be due to a blocked filter, a malfunctioning pump or air in the lines.
Low Flow Issues are often associated with insufficient water movement through the hot tub’s filtration system. This can be due to clogged or dirty filters, blocked hoses or a failing circulation pump. If the circulation pump is the problem, it might be underperforming, causing the system to trigger low-flow warnings. This is particularly relevant when dealing with hot tubs that utilise LX pumps. These are commonly used for circulating water in spas. A malfunctioning LX Low Flow pump might cause the water to not circulate properly, leading to the "Dry" or "Low Flow" warning on the control panel. Thames Pool Care stock LX Pumps, we are ready to fix and repair the same day.
A Dry error indicates that the pump is running without water, which can lead to severe damage if left unchecked. It could happen if the system is not primed correctly after filling the hot tub or if air becomes trapped in the lines, preventing water from circulating properly. Contact Thames Pool Care immediately if this is the case.
When these issues occur, you must schedule a call-out with a professional spa technician. During the call-out, they will perform diagnostics, which may include inspecting the Balboa control system for faults, testing water flow, cleaning filters, checking for airlocks in the plumbing and ensuring that all pumps and heaters are functioning as they should.
Thames Pool Care will also check for any error codes on the system, as these can provide specific information about what part of the system is malfunctioning.
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